Important ℹ️ Urgent: Forum Technical Issue - 502 Bad Gateway and MySQL Error

[SiddHart]

Dear Forum Members,

We hope this message finds you well. We would like to bring an issue to your attention that we are currently facing on our forum. Recently, we have been experiencing frequent crashes and disruptions due to a technical problem.

The issue we are encountering is a "502 Bad Gateway" error and an "XF\Db\Exception: MySQL fetch error [2014]: Commands out of sync; you can't run this command now src/XF/Db/AbstractStatement.php:230." This error has been causing the site to crash intermittently, resulting in inconvenience for all of our valued members.

We sincerely apologize for any frustration or inconvenience this may have caused you. Our technical team is actively working on resolving this issue as quickly as possible. They are conducting a thorough investigation to identify the root cause and implement the necessary fixes to ensure the stability and smooth operation of the forum.

We understand the importance of a reliable and seamless user experience on our platform, and we are committed to resolving this issue promptly. We will keep you updated on the progress and inform you once the problem is completely resolved.

Thank you for your patience and understanding during this time. We truly appreciate your continued support and contribution to our forum. If you have any further questions or concerns, please feel free to reach out to us.

Best regards,

SiddHart
Forum Moderator

 

[Abnne13]

Dear Forum Members,

We hope this message finds you well. We would like to bring an issue to your attention that we are currently facing on our forum. Recently, we have been experiencing frequent crashes and disruptions due to a technical problem.

The issue we are encountering is a "502 Bad Gateway" error and an "XF\Db\Exception: MySQL fetch error [2014]: Commands out of sync; you can't run this command now src/XF/Db/AbstractStatement.php:230." This error has been causing the site to crash intermittently, resulting in inconvenience for all of our valued members.

We sincerely apologize for any frustration or inconvenience this may have caused you. Our technical team is actively working on resolving this issue as quickly as possible. They are conducting a thorough investigation to identify the root cause and implement the necessary fixes to ensure the stability and smooth operation of the forum.

We understand the importance of a reliable and seamless user experience on our platform, and we are committed to resolving this issue promptly. We will keep you updated on the progress and inform you once the problem is completely resolved.

Thank you for your patience and understanding during this time. We truly appreciate your continued support and contribution to our forum. If you have any further questions or concerns, please feel free to reach out to us.

Best regards,

SiddHart
Forum Moderator

Thanks for the briefing. Really appreciate it. I was wondering about the slow uploads and presumed it was my system. Great to see a Forum that is interactive.

 

[shekar4evr]

Now although the forum is back.
I lost all my posts.
The video section is gone and nowhere to be seen.
Will you able to restore video section as all my posts were in video section?
Thank you

 

[SiddHart]

Now although the forum is back.
I lost all my posts.
The video section is gone and nowhere to be seen.
Will you able to restore video section as all my posts were in video section?
Thank you

Brother, extremly sorry but at this time media section ko compress kar diya hain. Reson ye hain ki server par kaafi load de raha tha and site baar baar crash ho rahi thi. Ab members se jayada kuch mile nahin pata and hosting waale kah rahe thee ki buffer size increase karo.

Iss reason se , unn sabhi posts ka backup lekar this moment of time ke liye unhe public display se unable kar diya hain. And in the future jab members se ya ads se kuch fund collect hoga tab kosis hogi usse wapas enable karne ki. Tab tak ke liye extremlly sorry brother

 

[Abnne13]

Brother, extremly sorry but at this time media section ko compress kar diya hain. Reson ye hain ki server par kaafi load de raha tha and site baar baar crash ho rahi thi. Ab members se jayada kuch mile nahin pata and hosting waale kah rahe thee ki buffer size increase karo.

Iss reason se , unn sabhi posts ka backup lekar this moment of time ke liye unhe public display se unable kar diya hain. And in the future jab members se ya ads se kuch fund collect hoga tab kosis hogi usse wapas enable karne ki. Tab tak ke liye extremlly sorry brother

SiddHart .....Really impressed to see the interactive nature of the Admin and Staff on this Site. NO other Forum would provide an explanation as you have done. Most believe that they are doing the Members a favour by providing a Site. Hats off to you and the other Guys.